00:00>> ELIZABETH BRIODY: Thank you, Nell. 00:02 Well, let's begin with, uh, the first slide, Gabby. 00:06 Welcome. 00:07 I am Elizabeth Briody, a white woman with eyeglasses and short hair. 00:12 Today, I am wearing a blue top. 00:15 I am in my alcove, a little space in my house with a window. 00:20 Next slide. 00:24 Welcome to "Acquiring New Skills for your Job Search - A Three-Part Webinar Series" 00:30 hosted by the American Anthropological Association and designed especially for those whose jobs 00:37 or job opportunities have been disrupted by COVID-19. 00:44 Next slide. 00:46 Today, we have part one of this career webinar series. 00:52 It's called "The Art of Persuasion: Articulating Anthropology's Value to a Prospective Employer," 01:00 and on this slide, you can see that there are two other webinars planned: one for next 01:05 week, and one for the week after that. 01:10 Next slide. 01:13 Some webinar logistics. 01:16 We are using a number of features to make this webinar accessible to everyone. 01:22 We are providing closed captioning. 01:25 The icon is at the bottom of your screen. 01:30 Presenters will be providing visual descriptions of themselves, as I just did, and the slides 01:38 that they will be going over. 01:40 A reminder to the presenters to please announce yourselves before you speak. 01:50 And for the attendees, please make sure your video and microphone are off. 01:59 Open and use the chat function, also located at the bottom of your screen. 02:05 If you have a question for one of the speakers, write the word "question" in capital letters 02:13 before you write your question. 02:16 I also encourage everyone on the webinar to go ahead and answer any question that gets 02:23 posed and/or to offer any resources. 02:29 By Tuesday of next week, you will be able to visit the AAA website for the following 02:35 information pertaining to today's webinar. 02:39 First, you will have the career webinar recording, copy of the power point slide deck, a set 02:49 of resources and references. 02:51 And, finally, answers to all of the chat questions that we receive in the chat. 03:01 Should you have any questions or concerns during the webinar, please notify Nell, who 03:07 is our accessibilities coordinator, and you can do that through the chat. 03:13 She is listed at the top at accessibility.anthro.org. 03:22 And before we begin, a shout-out to Alayne Unterberger, who helped organize and coordinate 03:28 this webinar. 03:30 Thanks also go to members of the AAA staff, who are tirelessly supporting these career 03:36 webinars: Scott Hall, Nell, Gabby Dunkley, Daniel Ginsberg, Shawn Ifill, Jeff Martin, 03:44 and Ed Liebow. 03:47 And so, here we are with "The Art of Persuasion". 03:50 What are the best ways of explaining or demonstrating the value of anthropology to a prospective 03:57 employer? 03:59 Next slide, please. 04:02 This slide shows the webinar outline that you saw displayed on your screens, if you 04:07 joined before the webinar started. 04:11 Each presenter will speak for 8 minutes or less, and during their brief presentations, 04:19 please open and use the chat to ask your questions. 04:22 After our last presenter, we will do our best to answer as many of the chat questions as 04:28 possible. 04:29 For those questions that remain unanswered, we will respond to them and post the responses 04:35 on the AAA website under the September 10th webinar. 04:42 And then a word about this particular webinar. 04:45 When we were in the process of conceptualizing it, two thoughts were going through our heads. 04:51 First, we wanted to invite presenters who have worked in different sectors of the economy: 04:57 private, nonprofit, government, and consulting. 05:01 Second, we wanted to look to the elders among us, those who, those of us who have earned 05:09 our gray hair, practitioners or professional anthropologists who have been active in the 05:14 field for decades, but at the last minute, we decided to mix it up and invited one youngster. 05:22 I should say one younger career professional, Alexandra Jones, to keep the elders in line, 05:29 of course. 05:30 We hope you enjoy today's discussion, and I now turn the webinar over to Robert Morais. 05:36 Next slide. 05:37 >> ROBERT MORAIS: Hi everyone. 05:40 I usually go by Bob Morais, but, uh, Robert J. Morais is the more formal name that I use. 05:46 I'm a late middle-aged white man. 05:48 Now, that "late middle-aged" is a little self-flattering, but I like it. 05:52 I'm wearing glasses. 05:54 I have some hair, most of it's gray, and I'm sitting in my home office. 06:01 My background, uh, is perhaps common for a lot of people who have gotten into business 06:09 anthropology. 06:10 I identify as an anthropologist in business. 06:13 I got my doctorate about 40 years ago. 06:16 Sounds like a long time ago, I know. 06:19 I spent 25 years with advertising agencies, ultimately rising to Chief Strategic Officer, 06:25 so I was involved in research and strategy for part of my career, and, uh, then I spent 06:31 11 years as a Principal and co-owner of a market research firm. 06:36 We did both qualitative research and quantitative research, and within qualitative, everything 06:41 from focus groups, in-depth interviews, and, of course, ethnographies. 06:45 I currently am a lecturer in the marketing division of Columbia Business School, and 06:49 I teach a few different courses there, either combining qualitative and quantitative or 06:55 just focusing on qualitative. 06:57 None of them are called business anthropology, but they all incorporate business anthropology. 07:02 And I've also worked on the academic side from my initial work in the Philippines -- many, 07:09 many years ago, and I noticed there's someone here in this session from the Philippines 07:13 -- [in Filipino] mabuhay -- and, um, and then I've written a number of books on either market 07:18 research or advertising and anthropology and ethics in business anthropology and so on, 07:24 and articles and book chapters as well. 07:29 I have two slides here that are, uh, specific to this session. 07:33 The first is some key advice, if you're interested in working in the private sector, although 07:37 I think this applies generally to applying anthropology, and it's really a three-fold 07:42 process. 07:43 The first is a discovery phase. 07:44 So, you should ask your potential employer what challenges are not being addressed effectively 07:50 by their company or organization and why they think that is so. 07:54 So, try to get inside their heads before you offer a solution or a promise. 08:00 The second phase would be what you can do for them, and that's specifically that you 08:04 should tell them what you do best is bring uncommon methods and insights to meet challenges. 08:11 Now, the only way to make that more specific and meaningful to them is give them a reason 08:16 to believe you, and you can either provide an example that's pertinent to their challenge, 08:21 directly -- in fact, I think that's the best way -- based on work that either you've done, 08:26 or a case that you know about, but whatever you promise them, and whatever you use to 08:31 support it should be demonstrating that you've listened to their challenge. 08:37 Next slide, please. 08:41 And finally, I was thinking of, uh, one of the most common questions that I get and, 08:46 uh, and I've also heard other people ask it in seminars and workshops, and here it is. 08:52 Not many anthropol- not many jobs advertised say they are seeking an anthropologist, but 08:58 they do advertise for the skills that I have. 09:01 Should I only talk about my skills and not mention anthropology? 09:06 So, here's what I think. 09:08 Focus on your relevant skills, those that are relevant to the job, and weave in your 09:13 training in anthropology as a point of distinction from other job candidates. 09:18 In many cases, the other job candidates won't be anthropologists. 09:22 I would not lead with "I am an anthropologist," but I would use it as support for your uncommon 09:27 abilities. 09:28 So, there are a lot of people who work in business, as well as other apply areas, who 09:33 identify not first as anthropologists, but, for example, as user experience experts or 09:39 design experts or, um, marketing researchers, so that's something to keep in mind. 09:47 So, I'm done. 09:52 >> ELIZABETH: Our next speaker is Shirley Fiske. 09:56 >> SHIRLEY FISKE: Hi, everybody. 09:58 I'm Shirley Fiske. 09:59 This is the first slide. 10:01 I'm a tall, white woman with graying hair. 10:05 I've got glasses on that I see give off a great reflection, so, here I am without my 10:10 glasses, but in order to read -- I've got on jeans, and I got a shirt on today. 10:16 I'm broadcasting from, uh, New Mexico in the U.S., where we had snow last night. 10:23 It was 35 degrees this morning. 10:25 I'm at my desk. 10:27 It's a multi-purpose, um, you know, office, and in the background is a window with a work- 10:33 work project desk in front of it and my husband's work tools up there in the window. 10:40 There's also exercise cycle back here, and also a, um, a stair master. 10:44 So, like I say, it's a multi-purpose office. 10:47 I'm going to go to the next slide now. 10:51 Um, this is on anthropology's value in the government sector, and I know that some of 10:57 you are not from the U.S. 10:59 My experience has been primarily in the U.S., and these days, under this administration, 11:05 it is, looks like an abysmal situation in which to find a job, but they, um, the government 11:14 is hiring, and when I talk about the government sector, I'm including state and local, county, 11:22 municipal governments, as well. 11:24 I'm talking about the public sector. 11:26 So, the public sector, my first point is the public sector does have needs. 11:32 They need people with anthropological expertise and view points. 11:37 Um, my uh- ah! 11:40 I think I skipped ahead. 11:43 My background is in environmental anthropology and policy anthropology. 11:47 Most of my career was in Washington, DC, and I worked for the National Oceanographic and 11:54 Atmospheric Administration. 11:56 That's NOAA. 11:57 So, I worked in the executive branch, but I also worked in the legislative branch, which 12:02 is the U.S. Congress. 12:04 I worked for the Senate, for a Senator from Hawaii, and in both cases, the executive branch 12:09 and the legislative branch, I worked on climate change, I worked on environmental justice, 12:16 coastal communities, um, environmental issues, including water quality, and including, um, 12:24 oceans and, um, and, again, uh, atmospheric or climate change issues. 12:32 I'm currently on the Professional Track Faculty as a research professor. 12:37 I'm doing research this- right now for the National Park Service at the University of 12:43 Maryland, and it's in anthropology. 12:44 So, I'm going to the next slide now. 12:49 I have a couple pieces of key advice for looking for jobs in the public sector. 12:56 My first point, I think I made before, is that the public sector does need anthropological 13:01 insights to help improve both services, um, or- and to problem-solve, because things are 13:07 not working the way they should -- the administration not withstanding. 13:11 Political editorial there. 13:14 Um, my first point is that you have to translate anthropological skills into something that 13:21 the public sector officials or hiring people care about and are interested in or that they 13:27 need, and this is somewhat the same way that Bob described, um, a promise, a reason that 13:34 they have to believe you. 13:35 In other words, try- if you can think back on your training, and if you can think about 13:40 ever taking an environmental class, a class on refugees, a class about being a refugee, 13:46 or immigration or healthcare, like with, um, or medical anthropology, try to translate 13:52 this into something that is a health policy or, um, immigration programs or something 14:00 that translates into what public sector officials are hiring for, and that's when the translation 14:05 process sort of begins, is when you take your experience as an anthropologist, and you don't 14:12 label it as an anthropologist, as Bob said, but you say -- you weave it into the other 14:16 types of public sector relevant experiences that you have, and the last point, um, or 14:22 the third point is, on this slide, is to fully do some homework and look into what this organization 14:28 is like. 14:29 I'm presuming it's a public sector organization, but you might be interested in a nonprofit, 14:35 as you'll hear from later, or the private sector, like Bob talked about, but look into 14:39 what the organization needs. 14:41 Ask them, um, about the organization, and in your application, if it's a cold application, 14:49 meaning you don't know the person or the office that you are applying to, be sure to tailor 14:56 your responses to the job description that you see on the paper. 14:59 A lot of anthropologists come out of their, um, graduate education and, um, don't necessarily 15:07 use that to get a job. 15:10 So, tailor your responses, and ask questions, and I'm going to the next slide and the last 15:15 slide. 15:17 From my perspective, having worked for so long in the public sector, and here, my colleagues 15:22 in the National Association of Practice of Anthropology, the AAA -- American Anthropological 15:28 Association, WAPA, and SfAA, those are all anthropological professional organizations, 15:34 my, uh, what I see as the distinctive skills that we can play on and suggest that we have 15:39 is, first is that we see communities. 15:43 We see communities and the value of human -- humans being in communities. 15:48 We study them, and we see them from the ground up. 15:51 We see how people behave, how they relate, and we don't see them as homogeneous groups. 15:57 We see them as heterogeneous groups with differential power ability and access to resources. 16:02 And secondly, the second point is we see the "why," the quote, why, quote quote, of how 16:10 things work or do not. 16:12 This may be because our political ecology background or theory, but we see history. 16:18 We see context. 16:20 We see power vectors. 16:22 We see the hidden things that other people do not see when you write an ethnohistory 16:26 or when you write about a community in today's global economy. 16:31 And lastly, the third point is we see disparities, and this goes very similarly to the idea that 16:39 we see communities as heterogeneous [phone ringing] -- as heterogeneous groups. 16:44 We see social injustice. 16:48 We see health services, infection rates and mortalities and environmental, uh, inequities, 16:54 and two quick examples -- I think I have time -- well, one is we see the disparities, and 17:00 in the COVID situation, I'm in New Mexico now, on the top of my mind is the, um, the 17:05 incredible infection rates on the Navajo reservation among Indigenous, native peoples here in New 17:11 Mexico, and both the Pueblo and the Navajo are suffering terribly. 17:15 And anthropologists are the first ones to recognize that it is, it's structural conditions, 17:20 the lack of electricity and the lack of, uh, water, fresh water, and that's where anthropology, 17:26 with their insights into things people wouldn't ordinarily think of, um, comes in to be really, 17:32 really important for helping and solving problems. 17:35 I think I'll let it go there, but those were the three points, um, the distinctive, analytical, 17:40 and research skills in the last slide here. 17:44 Thank you. 17:48 >> ELIZABETH: Our next speaker is David Fetterman. 17:52 >> DAVID FETTERMAN: Hi. 17:53 I'm David Fetterman. 17:55 I'm a white, slim, Jewish man with white hair and a white beard. 18:01 I wear glasses, I'm wearing a black shirt, kind of a polo shirt and jeans. 18:05 Sitting at my desk with a large bookcase behind me with many books, statues from my travels 18:11 around the world. 18:12 Next slide, please. 18:14 I just want to highlight a few things today. 18:18 Lessons learned, what to do and what not to do, your view of value added or an employer's 18:25 emic, insider view of reality or what's the value, speaking the language of power. 18:33 So, just three points I want to highlight today. 18:36 Next slide, please. 18:39 The first one is, uh, this is a fist I have, I'm highlighting that you shouldn't argue, 18:44 uh, you should demonstrate your value as the point here. 18:48 I have a picture of a fist that highlights an argument I got into about reliability versus 18:53 validity in the first research corporation I worked at. 18:57 I had this guy who hired me -- he wanted an ethnographer to do this project to study drop-outs, 19:05 and he was about six-four, six-five, crew-cut, uh, three-piece suit, and, uh, I was a little 19:12 more casual, but we would argue at the table that you don't have any, uh, he would say 19:18 I don't have any reliability, because I see things, not always the same thing every single 19:22 time, and I said, well, at least I've got validity better than you. 19:27 He was a psychometrician, and we went back and forth and back and forth. 19:31 Probably not the best thing to do to start your, uh, engagement at a research corporation. 19:37 Luckily, over time, we actually got to be very good friends, because he could see a 19:41 lot of face validity to what I was doing, but probably not the best entree to the place. 19:46 A lot of people lined up with him, thinking that I was not going to last very long, but, 19:50 luckily, he was a very reasonable, intelligent person. 19:53 I wouldn't depend on that in terms of these kind of arguments you might want to enter 19:57 when you first start position. 19:59 Now, the other thing is, uh, just -- I have a picture on the right side of the slide that's 20:07 a burnt-down building. 20:08 It highlights how I had to map, make a map of burnt-out buildings to convince my research 20:14 colleagues how extensive this problem was. 20:17 I was working at Bed–Stuy in New York, which is now getting to be gentrified, but it was 20:23 a total mess at the time, and a lot of my colleagues would go, you know, from- I'm from 20:28 California, we'd fly over to New York, they would get into a cab, they'd be busy taking 20:34 their notes, get ready for preparing to look at a classroom, and then they would code what 20:40 was going on in classroom, get back into a cab, and then get to the plane, in the meantime, 20:46 writing up what they saw. 20:48 They really didn't see the neighborhood. 20:50 I spent a week, two weeks, three weeks at a time in the neighborhood, getting to know 20:55 it. 20:56 I saw how many burnt-outn buildings there were. 20:58 I took pictures of it to have face validity, and then I literally took a map with pins 21:03 to show how many there were, to convince them sort of what they weren't seeing. 21:06 They had the best of intentions, they were very busy, but they had blinders on, and from 21:11 an anthropological point of view, it was just obvious to take into account the context to 21:16 meaningfully interpret what was going on. 21:18 So, my point in this slide is simply probably not wise to get into a big methodological 21:23 argument when you first start. 21:25 It can work out, if you're lucky. 21:26 Mine worked out. 21:27 I luckily had an extremely intelligent president of the corporation who tolerated me, and also 21:35 listened to reason about what was- what we were talking about. 21:37 I eventually did explain that if you see patterns of behavior over time, that is reliability, 21:41 so I learned to interpret and translate. 21:45 Next slide, please. 21:50 This highlights, uh, in this case, um, the value, once again, of, in this case, contrasting 21:56 value of anthropological insights, this highlights theory, kinship, versus practice, dropout 22:01 rate. 22:02 What I have is a picture, it's a blackboard, E equals MC squared, and this picture is an 22:08 equation that symbolizes how some colleagues need to emphasize their knowledge of theory, 22:14 including kinship theory over more practical knowledge. 22:18 On the right side of the slide, I have a magnifying glass with the word context. 22:23 It reminds me of how I had to tell a donor, who was going to defund a dropout program 22:29 due to low attendance, to place low attendance in context compared with no attendance earlier. 22:34 So, in other words, I basically got a phone call in the middle of the project, you're 22:39 supposed to wait till the end of the project to see if it's going to continue funding this 22:42 dropout program, they called in the middle, and they said, this is Department of Labor 22:46 and Department of Education. 22:48 They called me in the middle over here in California and said, "David, you know, the 22:54 attendance is really terrible, it's like 60 percent attend this year at this dropout program. 22:57 We're going to just drop it and just defund it. 22:59 Is there anything you have to say or any insight you have before we do that?" 23:03 I said, "Give me an hour." 23:04 So, I went back to my notes, blah-blah-blah, called up again, and said, "You know, I understand, 23:09 attendance could be better, definitely, than 60 percent, but I do want to highlight that, 23:14 contextually, you need to place this in context, and that is that they had a baseline of zero 23:22 as a dropout. 23:23 So, 60 percent is fantastic compared to where they were." 23:26 Not that it couldn't be better, and they still, and they then funded the program to continue, 23:30 but they did want it of course to get refined. 23:33 My point is to highlight what you can do in terms of providing context, meaningfully interpret 23:38 the data, etc., rather than some of our useful, but esoteric knowledge, for example, in kinship. 23:46 I won't say totally esoteric, because we use that to understand the gangs, so we can understand 23:51 how we have to work with the gangs to make sure that our kids that we worked with weren't 23:56 wearing the wrong color shirts or outfits, etc., so I'm not saying it's not useful, but 24:01 I think it's something you might want to think twice about in terms of, uh, how you're going 24:05 to make that more practical. 24:06 Let me go on to the next slide. 24:10 Finally, it's really important to speak the language of power, whatever it may be, if 24:17 you want to be effective. 24:18 I have a picture on the far left of cash, which suggests, sometimes, you have to translate 24:24 findings into dollars saved. 24:27 That one in particular is important, uh, it's also called ROI, return on investment. 24:32 When we were showing, um, some of the legislature in Arkansas, some folks in legislature, um, 24:38 sort of how many kids we were keeping, minority kids away from tobacco, most folks didn't 24:43 care a whole lot, to be honest with you, but when you translated that using CDC data in 24:50 Arkansas, Department of Health data, you could translate that to how many money you were 24:56 saving by keeping the kids away from tobacco, and that was over $83 million, by the way, 25:01 in the first efforts that we were, uh, you know, focused on and working over there. 25:07 That caught their attention, because I speak in front of the legislature a fair amount, 25:11 and, quite frankly, they don't listen to almost anything I say. 25:13 They're busy talking, they've already decided what they're going to do -- Shirley knows 25:15 about how that can operate in politics -- and, you know, you just have to sort of bear with 25:19 it. 25:20 This is one of the first times I can ever remember hearing a pin drop, where they were 25:24 listening to everything I- we said, because they knew it made them look good. 25:28 ROI. 25:29 There's a Black caucus. 25:30 It made them look good to get that -- to have that much money saved in Arkansas in terms 25:36 of excess medical costs, so that they would look good for the rest of the legislature, 25:40 but you don't hear that too often, but if you can translate that into money, that's 25:44 one language of power, that's powerful. 25:47 The middle slide I have is, it's called, it says largest wireless system in the country. 25:52 It's a photo of me teaching at Stanford and video conferencing with Native Americans. 25:58 It's an example of bridging the digital divide. 26:00 This is a $15 million project by Hewlett-Packard, and I have a book on this, if you want to 26:06 look at it in more detail. 26:08 One of the areas we focused on was Native Americans in San Diego, and the whole idea 26:13 was to have them bridge the digital divide, in this case, in communities of color. 26:20 HP loved this photo, which again, this is just another way of speaking language of power. 26:25 Why? 26:26 Because they could see that the Native Americans were bridging the digital divide right there 26:30 in that picture by video conferencing with us at Stanford and outside the reservation. 26:35 Face validity. 26:36 So, my point is money sometimes, is very important as a language of power. 26:40 Sometimes, it's a picture. 26:42 Obviously, with permission, etc., but it can be much more persuasive than tons and tons 26:47 and tons of writing. 26:49 On the far right, there's a picture that shows my co-author. 26:53 He's an MD at a white board, and the cover of the Journal of Academic Medicine. 26:59 In this instance, medicine requires statistical significance to be persuaded of the value 27:04 of anthropological research. 27:06 In a nutshell, we help transform, uh, medical education from, if you're familiar with it, 27:11 a flexnerian model, which is more of, uh, take your biology and science for the first 27:16 three years and then do clinical, touching people, you know, working with patients, etc., 27:21 after that. 27:22 We made it so it's more integrated, so you're working with folks right off the bat. 27:26 We did that using empowerment evaluation, which is a form of an anthropological approach 27:30 towards evaluation, helping people, uh, assess themselves, and indicates, the bottom line 27:37 is, uh, we actually had to show statistical significance, which I don't normally recommend, 27:42 because there's all sorts of methodological issues, reactivity, things of that nature, 27:46 where you don't have a double-blind, uh, situation, so you can't meet their assumptions. 27:52 But once in awhile, if you treat it right and you do all and meet all the requirements, 27:55 it can be very powerful, and then you can come up with, in this case, statistically 28:00 significant results, even though we were using ultimately anthropological insights and understandings 28:06 and approaches. 28:07 I should end there, but I want to highlight that there are many different kinds of languages, 28:12 when you're speaking the language of power, and I just want to highlight three in this 28:15 short period of time that we have together. 28:17 I hope that's helpful. 28:20 >> ELIZABETH: Thank you, David. 28:22 Our next speaker is Alexandra Jones. 28:26 >> ALEXANDRA JONES: Hello. 28:29 I'm Alexandra Jones. 28:31 I am an African-American woman with eyeglasses, medium black hair. 28:36 My pronouns are she/her/hers. 28:38 I'm in my home office surrounded by white bookshelves and lots of books and a printer 28:46 and some art up in the top. 28:50 Next slide, please. 28:52 So, I am a little bit different. 28:55 I work in the non-profit sector, but I'm different, because I carry multiple hats. 29:02 So, when it comes to thinking about, um, archeology in, or anthropology in work, um, I kind of 29:10 take a different stance. 29:11 So, I am a professor. 29:12 I do currently teach at two universities. 29:15 One, I adjunct at, and one, I teach full-time. 29:19 In addition to that, I am the Executive Director and Founder of Archeology in the Community. 29:25 So, I actually, for many of the issues and things that we're thinking about right now, 29:31 when I came out of graduate school, the world looked different. 29:34 There weren't very many jobs, and I saw a very clear need in my community. 29:40 So, I actually founded a non-profit in which I work today. 29:46 So, my first thing is do not live in the box. 29:50 Your skills that you have come out of your programs with, whether you have a BA, an MA, 29:55 or a Ph.D, are an extreme asset, meaning you were taught how to critically think. 30:02 We all work with communities. 30:04 We work, um, with different stakeholders, with different groups. 30:08 We've learned how to evaluate, look at different situations, figure out which ones work, which 30:16 ones don't, look at the biases. 30:18 We've, many times, through our various research projects, um, a lot of, um, undergraduates 30:25 end up working on classroom programs, because that's become a new thing, CPEs, um, doing 30:32 experimental, doing projects, so you've already worked in problem-solving and negotiating 30:38 between communities. 30:39 Master students, you definitely have had the skill set, because you had to deal with a 30:44 problem and, um, identify solutions through anthro- excuse me -- anthropological skills. 30:54 Great communicators. 30:55 We've been writing our whole entire careers, whether you're an undergraduate or have a 31:01 Ph.D, so you know how to express yourself. 31:03 You know how to communicate. 31:05 You're very thorough in, uh, e-mailing, talking to different stakeholders, talking to different 31:11 people. 31:12 We've all been trained in diversity. 31:14 Um, we all know about social justice issues. 31:17 All of these things pop up, and when you talk about the nonprofit sector, this is an area 31:21 that we're focused on, specifically social justice in various communities. 31:27 Be innovative. 31:29 If COVID has trained us, um, or taught us nothing else in the past, uh, few months, 31:37 it's innovation. 31:38 You now have a skill set which is so marketable, even though it was forced on us, all of you 31:44 know how to participate in Zoom and webinars. 31:47 You know how to create breakout rooms. 31:50 You know how to have these conversations. 31:53 Many classes -- I know for my classes -- I've now mandated that you do PowerPoint presentation. 31:58 You create videos. 32:00 We're all thinking about all these new skills that use those. 32:04 Market those. 32:05 You're phenomenal at social media. 32:07 Period. 32:08 Just by mere fact of your generation. 32:10 That is a skill that all jobs are now starting to require. 32:15 Can I get the next slide please? 32:21 So, you can walk into just about any field with an anthropology degree. 32:27 The problem is is you have to be innovative and creative enough in how you market it. 32:33 So, for education, so, I saw in the group chat, uh, people were talking about if I have 32:38 a BA. 32:39 Um, with a BA, you can go directly into teaching. 32:42 So, um, it requires substitute teachers, or if you go to private schools, private schools 32:47 do not require you to have the teaching certificates that most states require of you, because you're 32:53 in a private school, so you can go right in and start teaching, um, history classes. 32:57 I do know, we have a few, uh, middle schools and high schools that do actually have anthropology 33:03 courses in the DC and Maryland area. 33:06 You can do that as well. 33:07 Business, nonprofits. 33:08 We need you. 33:10 We need people who know how to work with communities, who know how to market, who know how to talk 33:15 to different groups. 33:17 Heritage management, museums need you. 33:20 They have outreach coordinators. 33:22 They have, uh, beginning level curators. 33:25 All of this is stuff that a lot of you, based on the classes that you've taken throughout 33:30 your education, are qualified for, you just have to highlight it and talk about it directly, 33:36 um, when it comes to filling out applications. 33:41 And then be very creative, but also resilient. 33:44 Remake yourself. 33:45 This is something that you have to kind of go back into the lab and re-create yourself, 33:50 so what I would, um, highly say is go online and research resume templates for the jobs 33:58 you want. 33:59 See what skills they're advertising and saying or talking about, and then remake your resume, 34:05 something similar based on skills that you actually have. 34:08 So, if you have a job that is asking for an MA and you already know, okay, well, I have 34:14 a Ph.D, this may be a situation where you leave the Ph.D off. 34:17 It's okay. 34:18 You're not lying. 34:19 You do have a little bit more education, but you can stop at the MA, if you feel like it'll 34:24 get you through the door. 34:26 If you are currently pursuing a Ph.D, you can put on your application "Ph.D-in-progress," 34:33 and that also gets you in the door sometimes. 34:35 So, being very creative and, uh, resilient and kind of being able to hop back and forth 34:41 in, like, a hopscotch manner in order to, um, make yourself marketable to all of the, 34:47 uh, employers and different jobs that you're pursuing. 34:53 I will go ahead and switch it over. 34:55 >> ELIZABETH: Thank you, and our last speaker is Ken Erickson. 35:01 >> KEN ERICKSON: Hi there. 35:04 I'm Ken Erickson, and on this slide is my visual description. 35:08 I'm an older white guy, but not as old as David Fetterman. 35:13 That's important. 35:14 In saying that, I'm reminded of the fact that many of the people in this session today have 35:19 worked together before, and in hearing what people are saying, I'm reminded just how important 35:24 it is to have friends who can help you through these processes, whatever it is you're working 35:28 on. 35:29 I got short, grayed hair, a small goatee, and the pronouns are usually he and him, unless 35:34 my husband is giving me a hard time or we're playing around and camping it up. 35:38 Right now, I'm at my desk -- next slide -- and behind me are shelves of pottery that I make 35:44 and, uh, a guilt stack of books. 35:47 We all have those, books we need to be reading, but haven't yet. 35:51 Some LGBTQ stuff, some Zen Buddhism stuff, some rural China, and Keith Basso's Wisdom 35:56 Sits In Places. 35:58 I should -- I know, wasn't he awesome? 36:00 Those of you who studied the American Southwest. 36:03 I use him in a business school setting to talk about the importance of silence. 36:09 So nice. 36:10 I should also have a book by George Frison and a book by David Graeber to remember the 36:15 fact that we lost both these amazing scholars in the past week. 36:20 David Graeber, the wonderful writer and activist. 36:21 If you have questions about anything from consumption to power relations, or big theory, 36:27 David Graeber's wonderful. 36:28 You all know that. 36:29 George Frison, you may not know unless you're an archeologist, has a lot to say about climate 36:33 change, a lot to say about Paleo-Indians. 36:36 The only scholar from the University of Wyoming to be elected to the National Academy of Sciences. 36:41 I wanted to -- We are all standing on the shoulders of giants 36:45 here. 36:46 Let's remember that. 36:47 We've got a lot of shoulders to lean on, thank God. 36:49 The light from my window is coming from a South Carolina messy garden with, uh, you 36:54 know, Loblolly pine trees. 36:56 So, I've had to experience a lot of the things that I've seen over here in chat, here on 37:03 Hollywood Squares. 37:04 If you open up the window, there's a lot of great stuff there. 37:07 If you're not in that chat right now, you're missing out on a lot of great info, and I've 37:11 had the benefit of not only listening to my colleagues come up with everything that I 37:16 already wanted to say, but also reading some of the comments from you. 37:20 So, maybe, talking a bit on this slide about where I'm coming from, uh, also will lead 37:26 into some, maybe, pragmatic suggestions. 37:28 So, this slide is about, uh, first of all, where I'm at now. 37:33 I teach in a business school. 37:34 I never wanted to be an academic again. 37:37 I tried it once and ran screaming into the private sector and started a small business 37:43 with some colleagues of mine, some friends who were also students, and I learned a lot 37:47 about that process, about how to do it right, do it wrong and all the mistakes, and that's 37:52 a whole nother seminar. 37:53 But one of the things that we learned early on when we hung out at [indiscernible] was 37:58 that people, at the time, and this is back in the 90s, didn't quite know what ethnography 38:04 was. 38:05 You all have a different challenge, because these days, in the world that I live in, when 38:10 I'm practicing this craft, the world of consumer research, you know, this is a world where 38:16 people know what ethnography is, but their idea won't match yours. 38:21 They're going to have an idea like, "Hey, can you do two or three ethnographies for 38:25 us?" and I'm thinking, "Wow, who has the eight months to do that?" 38:29 They mean an in-home interview, and they may call that an ethnography. 38:33 So, this goes to the point that you've already heard about listening to the realities of 38:37 the potential clients you're dealing with. 38:39 Be the ethnographer of your own possible clients, if you're in that space where you can maybe, 38:43 catch a job in the consumer research world. 38:47 Know that the language locally is going to be different. 38:49 You have to be the ethnographer to dig up what are the terms of art in whatever business 38:54 vertical -- there's a jargon-y word -- that you're in, right? 39:00 So, uh, that's to start with, and the next bullet here on this slide is that ethnographic 39:04 and anthropological theory can actually really matter. 39:08 We often hear that, you know, it's the basic skills of observation or it's our perspective, 39:14 but listen, all those theory courses you had to do, whether you're a masters or a Ph.D 39:18 student, doesn't matter, that stuff can really bring an extra edge to the ways in which you 39:24 ask questions, and what you do with the data at the end. 39:28 I've had clients, in one case, you know, Boeing said, "The one thing we don't want you to 39:34 talk about when you go talk to people about the work you did on understanding the experience 39:40 of, uh, disabled people flying in airplanes around the world." 39:44 I thought, "Oh, gosh, I better ask Boeing before I share what I learned." 39:47 They said you can talk all you want about the interior design stuff and the small details, 39:52 but don't talk about ritual process theory. 39:56 I said, "What? 39:57 You cared about Victor Turner?" 39:59 They don't care about Victor. 40:00 They care about a new perspective, a new way of thinking about that experience in an airplane 40:04 and ideas like liminality and what is it like to be in this space where you're confined 40:10 to the chair and you can't move, just like in the ritual process: special food, special 40:14 ritual, attendance. 40:15 It opened up a whole new world for them, a different way of looking at the thing. 40:20 So, don't discount your theoretical knowledge, but you've got to find a way to translate 40:24 it. 40:25 So, that goes to the third bullet point here, which is recasting client problems and asking 40:29 new questions. 40:30 As you've already heard, everyone's saying it here, you know. 40:34 Bob said it, and, certainly, uh, David said it too, this is a translation process, and 40:42 it's also a process where you have a chance to hear their questions, listen carefully, 40:47 and then step back from them and say, "Are you really asking the right question here?" 40:50 That could be, really, part of your value. 40:53 In the world of consumer research, it's often about coming up with new insights, things 40:56 they hadn't thought of before, maybe to drive a new product or help solve a problem where 41:02 the customers are pissed off at them or basically, you know, uh, they're out to lunch on what 41:07 they should be doing, and maybe, they're asking the wrong questions. 41:10 So, the next slide is just an example of that sort of thing. 41:15 What's on this slide here is a picture of a projector, the kind that you'll see attached 41:20 to the ceiling of a classroom from time to time. 41:24 We had Epson ask us to do some work to understand what customers and consumers thought about 41:30 this product. 41:31 Turned out that Epson didn't understand, uh, their consumers very well. 41:35 They knew their wholesalers, but they didn't know anything about what the customers were 41:39 about, what they cared about. 41:41 Epson thought what mattered were the technical features of this box, this projector. 41:46 They thought that lumens mattered. 41:48 Who knows what is a lumen? 41:50 So, it was all about their, you know, technical features and all of the wonderful things this 41:54 can do. 41:55 Next slide, please. 41:57 Very simple, basic anthropology/ethnography 101 says go out and hang out with the folks 42:02 who know this thing that you're trying to learn. 42:05 It didn't take long for us, after we figured out where to go and find salespeople, which 42:10 actually was in the airport lounge, by the way, there's another added value you bring, 42:15 knowing how to find people to talk to, but it was finding out that what they cared about 42:19 was we wanted to be reliable and not break when we make our sales presentation. 42:24 Just like Zoom. 42:25 We needed the experience to be seamless. 42:27 We don't care about all this other nonsense, about features. 42:30 Maybe, a little, but mostly, they cared about other things. 42:34 Epison was able to take that and change their marketing and take a look carefully, "Are 42:38 we really more reliable? 42:40 If so, let's push that forward." 42:42 So, just an example, and the reason I bring up that specific example is because it's the 42:47 simple stuff that we take for granted as anthropologists, whether MA or Ph.D, that often brings the 42:53 most value to the table, and the only way you can get to that place is to listen to 42:58 see where people are to start with. 43:00 So, all the work that this crew has been doing- done and all the work you all have done in 43:05 graduate school, whether MA or Ph.D, about learning to listen and learning to sort of, 43:10 you know, take seriously what other peoples' lives are about is going to help you as you 43:15 get further into this. 43:17 Next slide, and I'll finish up. 43:21 These are, uh, a slide, who needs business anthropologists, and we've heard all of these 43:25 things and seen many of them in the chat already, so I'm only going to mention a couple, and 43:29 I'll mention a few that are not on this slide. 43:32 Shirley mentioned something really important, and I want to highlight it. 43:35 She said WAPA, and I didn't- I wasn't looking at your slides, Shirley, did you say what 43:40 WAPA was? 43:42 No, she didn't. 43:43 Okay, so, I'll- I'll get to say it. 43:47 Washington Association of Practicing Anthropologists. 43:50 Is that right? 43:51 Or professional. 43:52 WAPA. 43:53 Whether it's professional, you get the idea, and we'll put it in the chat later. 43:59 Someone will probably do that. 44:01 What I want to mention is that there are other exam- go ahead, Shirley. 44:03 >> SHIRLEY: It's "professional anthropology." 44:05 Washington Association of Professional Anthropology. 44:08 Thanks. 44:09 >> KEN: And those are called, u, LPOs, right? 44:11 That's the fancy word? 44:12 >> SHIRLEY: That's right. 44:13 >> KEN: The community of applied anthropologists call those Local Practitioner Organizations. 44:17 If you don't have one, start one. 44:20 You may have one in your neighborhood. 44:22 They're around the country, and we, we're seeing that some are popping up overseas as 44:26 well. 44:27 I know of an informal group like that in Shanghai, China, and they get together, and they have 44:31 coffee, and they eat, and they talk about all of the issues that are being talked about 44:35 in the chat over here. 44:37 I'm in a business school setting right now. 44:39 Talk about culture shock for an anthropologist. 44:41 I have to wear a tie to work sometimes. 44:43 Well, sometimes. 44:45 But, you know, there are opportunities for you to, um, network with other people, and 44:49 some of you have said, "Oh, you guys are all super networkers." 44:52 Yours truly hates networking. 44:54 I want to hide in a corner and read, or go, you know, observe people, or go to the taco 44:57 stand and talk with the Mexicanos who are running the taco store. 44:59 I don't want to network with businesspeople. 45:03 Ew. 45:04 But, you know what? 45:05 You'd be surprised, in the context of doing this work, you'll get -- you'll find that 45:10 you can do more than you think you can do, and do not discount the simple, basic stuff, 45:15 like answering a newspaper ad. 45:18 You'll be surprised. 45:19 That's why on this list, it includes, if not on this list, the next one, you know, checking 45:23 out the American Marketing Association and looking for jobs there. 45:26 Checking out the Product Development and Marketing Association and looking for jobs there. 45:30 I once found a job as a masters person. 45:33 I applied. 45:34 I was rejected, because I didn't use the specific language of skills that were listed in a government 45:41 job. 45:42 This was a state job in the state of Kansas. 45:43 I went back, lobbied a little bit with the people who made the decision. 45:47 They allowed me to reapply after I had seen the actual qualification list for the job, 45:53 which used language I had not used. 45:55 I had done field work. 45:56 I had not kept case notes. 45:58 It was a social services administrator job. 46:00 It didn't require a masters in social work. 46:03 It required an advanced degree. 46:04 I was able to say I had provided direct services, because it's my -- as an ethnographer, I had 46:09 given people, elderly people rides to the hospital as part of a study of stress and 46:14 support among older people, right? 46:16 So, there's that making that translation. 46:18 There's also an example of not having to do a lot of networking, well, someone did tell 46:23 me to look in the newspaper, so, you know, it's always something, but the point is, don't 46:27 discount these other opportunities. 46:29 Last slide, and I'll shut up. 46:31 I think I'm at about 8 minutes. 46:33 Read the business press. 46:34 Yeah, keep up-to-speed. 46:35 Listen. 46:36 Learn all you can about the industry you want to work in. 46:39 Make the link, as we've heard over and over again. 46:41 This slide says between your methods and theory and the business problem, understand what's 46:45 there. 46:46 And last, don't go it alone. 46:47 You've got friends. 46:48 Thanks. 46:49 That's all. 46:50 >> ELIZABETH: Thank you, Ken. 46:51 And now, we're going to move to the chat Q & A. I think that, um, Daniel, uh, maybe, 47:00 Gabby will help us. 47:02 Uh, so -- >> DANIEL GINSBERG: Let me turn off my novelty 47:08 virtual background here. 47:10 Here we go. 47:12 >> ELIZABETH: And we'll only have about 5 minutes for this, and then we have a quick 47:18 summary slide with the key points to summarize everything that people have said, and then 47:26 you'll be able to go back online to see the answers to the chat questions that we didn't 47:30 get to. 47:31 >> DANIEL: Uh, all right. 47:33 So, hi, everyone. 47:35 Thanks for all of the discussion in the chat so far. 47:39 That's been really great, and thanks to everyone who's been participating both, uh, on-screen 47:45 and also, uh, in their words. 47:46 My name's Daniel Ginsberg. 47:48 I'm the Director of Education and Professional Practice at the AAA. 47:51 I'm a, uh, male-presenting white person with a sort of cloud of asymmetric dark hair and 47:59 glasses, sitting in front of a bookshelf, like everyone else, and uh, I, uh, have been 48:04 monitoring the chat and trying to pull out some specific questions that we could focus 48:08 on. 48:09 I want to do this, because it's the kind of thing that you specifically encouraged us 48:12 not to do, but I want to bring some Marxist theory to the way I'm organizing the Q & A. 48:18 The way that people are talking about academic degrees and credentials. 48:22 Um, I'm thinking of it in terms of what is, if you've studied anthropology at whatever 48:27 academic level, and you're trying to parlay that into professional position, what is the 48:31 use value of it, and what is the exchange value of it? 48:34 Which is to say how do you talk about the things that you know how to do because you've 48:38 studied anthropology, and how do you talk about your anthropology degree and you having 48:43 the degree as itself being a qualification. 48:46 This takes different shapes at different levels of education, and if we had time, I'd like 48:50 to drill into each of these at once, but I think in the interest of time, I'll just sort 48:54 of throw it all out there. 48:55 So, for people looking at the undergraduate level, um, what can you do with the undergraduate 49:00 degree in anthropology, um, to build a portfolio, to find internships or jobs before graduate 49:06 school? 49:07 Is it best to go straight into graduate school? 49:09 Um, how do you best prepare to show that you can do something with that, um, especially 49:14 for people, and this occurs at all levels and circumstances where you might not be able 49:18 to go for -- to pay for another degree or to take the time out of other personal responsibilities 49:22 you may have. 49:23 Um, further along in someone's educational trajectory, you might think, how does your 49:28 anthropology degree, does it have to be a masters in anthropology? 49:31 Are there benefits that you might have from having degrees in other fields? 49:33 I happen to have a masters in teaching English as a second language. 49:37 Are there times when a certificate, like a project management professional, would be 49:41 the credential that you need, rather than another academic degree-granting program? 49:46 And then sort of at the end of that trajectory, are there times when a Ph.D is too much? 49:51 I know there's, within this sort of discussion, there's a lot of, uh, let's say reasonable 49:56 people can disagree on whether you should ever leave your Ph.D off your resume, and 49:59 there was some discussion on that in the chat as well. 50:03 If you have been -- got your Ph.D, been working in higher education, are now trying to go 50:08 else where, how do you look like practice jobs are what you really want and that you're 50:13 not, like, the rat fleeing the sinking ship of higher education? 50:16 So, I know that's a lot, but in the interest of time, I just wanted to put it all out there 50:20 and ask the panelists to take on whatever aspect of it speaks to them, and then we'll 50:24 be able to provide more on the website, which, again, is americananthro.org/webinars, um, 50:31 sometime after this is wrapped up. 50:34 >> ALEXANDRA: So, this is Alexandra speaking. 50:38 Um, I'll speak to a few of these things. 50:40 One, um, in the climate that we're in, jobs are few and far between, but the needs are 50:46 not, and speaking from somebody who runs a nonprofit, interns are normally the pool that 50:51 I pull from in order to hire my next employees. 50:55 So, um, don't necessarily count out doing unpaid internships, preferably paid, if they 51:03 do pay, but, uh, keep that as a good benefit. 51:07 The other thing is that's a way to get easy experience for something that you're trying 51:12 to build towards in the future. 51:14 So, especially when it's an internship that may have a time limit of a month or two months, 51:19 um, it's a great quick, uh, skill-builder that you can add to your resume that now makes 51:25 you that much marketable. 51:27 The idea around education, there are a number of, right now, programs where you can go online 51:33 for free and get courses and education in various things. 51:38 So, you definitely can expand your education, um, that way, without worrying about the payment 51:45 of going through schools and other things. 51:47 There are also, thank you for putting that in the chat, that's exactly what I'm talking 51:52 about. 51:53 Um, they, that same company also has the ability for certificates, so if you want social media 51:59 certificates, um, I think it's, like, $100 to obtain, and they actually give you a certificate 52:04 for it. 52:05 So, there are other ways of grabbing continual education. 52:09 The other thing on your, um, resume, when you list your education skills, you can take 52:17 the liberty, especially if you only have a BA, of adding a few bullet points of things 52:21 that you've specialized or researched in or assisted with, and also, thinking very creatively 52:27 about how you list assisting the professors that you have with their various projects 52:33 and your volunteer jobs as well. 52:36 >> SHIRLEY: Um, could I jump in here? 52:41 I don't know who's moderating this, Daniel or -- 52:46 >> ELIZABETH: Go right ahead. 52:48 >> SHIRLEY: Um, Alexandra brought up a really good point that I wanted to add to, if you 52:53 are a Ph.D level or masters, even some masters levels, there's, she mentioned internships, 53:02 but I also wanted to mention fellowships. 53:05 This is Shirley, by the way, Shirley Fiske. 53:07 I forgot to announce myself before I started talking. 53:10 I, um, internships, but also fellowships and IPA, intergovernmental personnel acts, which 53:18 is USA secific, allow you to have experience at an organization and in, I'd say a good 53:26 70 percent of the time, they turn into, that's exactly what Alexandra was saying, that they 53:32 become the job applicants or job pool from which the organization draws. 53:38 There are the American Association for Advancement of Sciences fellowships who take many, many 53:43 social scientists, and I know several anthropologists who are serving in a fellowship now at such 53:50 unreal places as the, um, the old Bureau of Standards, or technology -- the old Bureau 53:56 of Technology Standard, and doing work on earthquake standards that, um, are the outreach 54:03 part of it. 54:04 How do they actually reach, how do they get earthquake, um, warnings and information, 54:09 not warnings, because you can't, you know, you can't warn them, but, um, you know, how 54:12 do you get the word out to communities about what to do in an earthquake? 54:16 So, I wanted to -- my point was I wanted to emphasize other transitional tools that I 54:22 hope that you consider, if you can't find a job with a Ph.D, you still would say in 54:27 the academic sector, or you do an internship, like the AAAS, that takes you into a, um, 54:33 an executive branch sector. 54:35 >> ELIZABETH: Thanks, Shirley. 54:36 Bob, you have something to say? 54:39 You're muted. 54:40 >> DAVID: Is Bob going to speak? 54:44 Otherwise, Bob -- >> BOB: I got it. 54:46 I got it. 54:47 I want to pick up on something that, um, Ken and David were talking about, and I touched 54:50 on a little bit, um, having to do with, uh, the skills that you have and, you know, particularly 54:58 when Ken was talking about liminality and being on a plane. 55:02 I think it's really helpful if, um, we, as anthropologists, can think of how the busin- 55:07 and also this speaks to what David said about understanding the language of the people that 55:11 you're working with, so, if businesspeople are speaking about, let's say customer journey 55:16 mapping or decision mapping, um, liminality is a part of that. 55:21 And so, where we can make a difference as anthropologists and bring in a little bit 55:25 of theory is to say we will help you take a deeper dive, which is a very common business 55:30 expression, into the problem at-hand and understand it in a way that you could not have accessed 55:35 it and could not have understood it before. 55:38 And that's a real plus for any one of us, and it's a way of weaving in the training 55:43 you received, whether it's at the bachelors level, masters, or Ph.D level, but it also 55:48 speaks directly to the problem that they have, which is that they're desperate. 55:52 They need to understand, whether it's their customer or their audience or whoever it might 55:57 be. 55:58 >> DAVID: I was just gonna build -- I think that's right on target. 56:02 I think a central thread you're hearing also from a number of us is the emic or insider 56:08 perspective. 56:09 Often, we focus, though, on just the insider from the consumer participant, but as you 56:16 just mentioned, uh, Bob, you mentioned it's also the people you're working for and working 56:21 with, what are their perspectives of reality, so that you can do some translations. 56:26 I think that we have to be very careful, especially when, I think when I started out, of being 56:32 a little arrogant that we only worked with the community and their concerns, and their 56:36 emic perspectives, which is still a priority, but it's not very effective, if you're not 56:41 looking at the, also being respectful of the sponsor or the people providing the funding, 56:46 to see what their perspective of reality is and what they're looking for, if you're going 56:50 to be a mediator, as it were, in that regard. 56:53 One of the side points, there's been some comments on it I'm seeing in the chat, is 56:56 I did want to highlight the Knight Foundation gives a lot of free, uh, this builds on what 57:02 Alexandra was talking about, a lot of opportunities to learn other new tools for free. 57:07 I was in the class -- I'm still a student, even though I'm a professor and all this other 57:10 stuff -- I go to these classes. 57:13 They're free, on data visualization, on investigative journalism. 57:16 They focus on journalism issues, but they're tools that can help us build our existing 57:21 skill set and expand it. 57:23 We have to be continually learning, and I think there are many, uh, assets of, many 57:28 resources out there that are not expensive or, in fact, are free that have phenomenal, 57:33 um, benefit for how are you going to market yourself as you enter, um, this wild world 57:40 of employment. 57:41 So, I just wanted to add those two points quickly. 57:44 >> ELIZABETH: This is Elizabeth, again. 57:46 I'm sorry to interrupt, but we only have a minute or so left. 57:50 So, uh, Gabby, would you please put up the, uh, the second to the last slide, I think 57:57 it is? 57:58 It has all the key points on it. 58:01 Yeah, so, prior to this webinar, we asked all of the presenters to come up with what 58:10 they considered to be their summary points, and you can see them here. 58:17 Um, the first one is to bring uncommon methods and insights to challenges that organizations 58:25 and communities face. 58:28 Second one, to take time to develop an understanding of the mission of the organization and the 58:35 particular job description. 58:38 Third point, apply your skills so that you can produce a return on investment for your 58:45 employer. 58:47 Fourth one, innovative and critical thinking skills are an asset. 58:56 And the fifth one, listen, then talk from experience. 59:01 I know this was Ken's, because he says co-discover y'all's business relevance. 59:07 Next slide, please. 59:11 So, after this webinar is over, all of you will be getting an evaluation e-mailed to 59:20 you. 59:21 Please fill it out. 59:22 We use these. 59:23 We take these evaluations seriously in order to improve the quality of them in the future. 59:31 Secondly, as we noted earlier, see postings on the AAA website related to this webinar. 59:39 They should be available by next Tuesday, and then register for the other two September 59:46 career webinars. 59:48 September 17th, Demystifying the Fear around Job Searches, and September 24th, Deep Hanging 59:56 Out Digitally. 59:59 Thank you all for attending today. 60:03 We look -- we're hoping that this webinar was helpful and useful to you and look forward 60:09 to seeing you at future webinars.